MCI

Mobile check in

Failed to guest checkout, reason
Failed to guest checkout, reason - kiosk ifc res->Checkout->This reservation has not been Authorized for Direct Bill.  ^1<- Locator -> Checkout...
Tue, 26 Sep, 2023 at 9:15 AM
I had done the test booking Even after inputting my membership number, it still will not reflect in Opera.
done the test bookings, with my work email and did MCI. Even after inputting my membership number, it still will not reflect in Opera. check first the back...
Wed, 4 Oct, 2023 at 4:11 PM
double post
Upon our investigation, we found that the double posting happened because The guest completed the MCO using the pre-checkout link and completed it successfu...
Tue, 10 Oct, 2023 at 9:21 AM
Procedure for Check-In:
Procedure for Check-In: Processing payments: Capture or Preauthorization It is critical to take the payment or start a preauthorization before starting...
Tue, 24 Oct, 2023 at 5:02 PM
Opera service restart
Open opera access ---> check the status of the open access point utility -->start the service ---> Check the issue is solved. Else: check the sta...
Thu, 16 Nov, 2023 at 1:02 PM
CPCA -MCI Down
Precheck in and Precheck out is not working in MCI for last two days     The support team analysed the problem and discovered that the data is reflecte...
Tue, 21 Nov, 2023 at 12:41 PM
Precheck in and precheck out is not working.
CPCA Ticket-Precheck in and precheck out is not working in MCI for the last two days. The following steps are taken to solve the issue: The support team a...
Wed, 22 Nov, 2023 at 10:41 AM
Where miss match in pre auth amount in Opera by taking payment using MCI Hbuttler
 Paradox-- Challenge For clarification - This pre authorization is take from Hbutler MCI(pre checkin) not from Saavy Pay. Saavy pay doesn't do autom...
Fri, 15 Dec, 2023 at 11:21 AM