MCI

Mobile check in

Things to verify in proxy settings
In the MCI application, if the proxy is required for any application to work, always make sure to have the correct proxy details. Please double-check the pr...
Thu, 20 May, 2021 at 11:27 AM
BreakFast Package Validation while pushing reservation to cloud
Breakfast package can be added in two ways 1) Through UDF fields Configure the Meal Plan UDF fields in the Grabber application and MCI BO. Also configure ...
Sun, 4 Jul, 2021 at 11:09 AM
Breakfast Validation in Guest portal
System will verify whether user have selected the breakfast from the specials or not while displaying registration form in the guest portal. System verify w...
Sun, 4 Jul, 2021 at 11:57 AM
How to change email attachment to Welcome email in MCI system.
The following steps will assist to make changes to or replace the Welcome email attachment for MCI system. Step 1: Login to the Jump PC (RTPTENSYS2). ...
Tue, 23 Nov, 2021 at 11:26 AM
Error in loading Pre-Checkout Link
While trying to load the Pre Checkout link, if you find the following error, then check for the path. The most common issue could be the missing of 'tem...
Tue, 4 Jan, 2022 at 3:31 PM
Pre-Checkin Email Not send
Step 1: Go to local webcheckin database. Step 2: Verify the mail has sent or not by the system in process tracking table.            Execute the query:  ...
Fri, 7 Jan, 2022 at 12:04 PM
Manual Payment/Payment Details Not Reflected in Saavy
Step1: Go to back office, check the details in saavy pay. Step2: Check the payment details in saavy db's payment header, payment history and log. Step...
Fri, 7 Jan, 2022 at 12:14 PM
Mail send monitoring
step1: Access the local webcheckin database step2:monitor the daily count by excuting the query: exec [Usp_DailyCountReport] 'fromdate','todat...
Fri, 7 Jan, 2022 at 12:26 PM
Double Posting
step1: Verify the saavy pay details step2: verify the payment header details in Saavy database. step3:check the Nlog in saavy database for further d...
Fri, 7 Jan, 2022 at 12:32 PM
Payment Bypass Rule
Appr code-No VIP Guest-Prea uth UDF Field will be NO Deposit Details - Present
Wed, 26 Jan, 2022 at 9:07 AM