error while processing a request


Request opera service access. access remote point.

change OEDS configuration.

Open opera access ---> check the status of the open access point utility -->start the service

---> Check the issue is solved.

Else: check the status of the issue of opera services.

Opera access point reservation.

opera access point advanced.

opera access utility.

opera access point name.


check the status of the above-mentioned services and change the status to manual.

after with the assistance of an IT officer on duty, restart their (client/ property) opera service restart.


Issue resolved and confirmed from (client)